Privacy Policy

Who we are

Effective Date: 9/27/2025

At Lux Detail Auto, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://luxdetailauto.com or use our services.

Information We Collect

We may collect the following types of information:

  • Contact Information: your name, email, and phone number when you book an appointment or fill out a contact form.
  • Service Information: details about the services you schedule with us.
  • Technical Information: your IP address, browser type, and device information, collected automatically for security and analytics purposes.
  • Cookies: small files stored on your device to enhance your browsing experience (e.g., remembering preferences).

We do not sell or rent your personal information to third parties.

How We Use Your Information

We use your information to:

Comply with legal and regulatory requirements.

Confirm and manage your appointments.

Communicate with you about services, reminders, and updates.

Improve our website performance and user experience.

Sharing Your Information

We may share your information only in limited circumstances:

  • With service providers (e.g., payment processors, email systems) who help us operate our business.
  • If required by law enforcement or legal process.
  • To protect the safety, rights, or property of Lux Detail Auto and our customers.

We do not sell your personal information under the meaning of the California Consumer Privacy Act (CCPA) or other U.S. state laws.

  • With service providers (e.g., payment processors, email systems) who help us operate our business.
  • If required by law enforcement or legal process.
  • To protect the safety, rights, or property of Lux Detail Auto and our customers.

We do not sell your personal information under the meaning of the California Consumer Privacy Act (CCPA) or other U.S. state laws.

Cookies & Tracking

We use cookies and similar technologies to:

  • Analyze traffic and website performance.
  • Remember user preferences.
  • Improve booking and service functionality.

You can disable cookies in your browser settings, but some features of the website may not work properly.

Your Rights

If you are a resident of Ohio or another U.S. state with privacy protections, you may have rights such as:

  • The right to access the personal information we hold about you.
  • The right to request deletion of your personal data (except where we are legally required to keep it).
  • The right to opt out of data sharing for marketing purposes.

To exercise your rights, please contact us at:
📧 info@luxdetailauto.com
📞 (234) 383-4292

We will respond to verified requests within the time limits required by law.

How long we retain your data

We retain your personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

  • The right to access the personal information we hold about you.
  • The right to request deletion of your personal data (except where we are legally required to keep it).
  • The right to opt out of data sharing for marketing purposes.

Data Security

We use reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.